We operate an appointment system for the doctors and nurse, where a 24/48 hour access system is in place for the doctors. Ask a Receptionist for an appointment to suit your needs with your preferred doctor.
In case of an emergency, you must ring on the day between 9:00am-9:30am in the morning or 2.30pm -3:30pm in the evening.
If you have an appointment at the Surgery it is important that you arrive on time. You can self-check in by using any of the touch screen in reception. If you are late by more than 10 minutes for an appointment, you may have to check in at the reception and GP may see you at the end of the clinic. If you are late by more than 20 minutes, the practice has the right to ask you to reschedule your appointment.
Please cancel your appointment in advance if you are unable to attend, it would benefit other patients in waiting. We will send sms to remind you about the appointment to the mobile number that we hold for you. Please make sure that we have your correct mobile number. You can cancel your appointment by texting back 'Cancel' to the sms appointment reminders.
You can book appointment online. Please sign up for patients’ access for the service. If you have signed up for Internet access, please click the link to book an appointment in the home page. If you have querries on how to sign up or use the patient's access service, please contact surgery.
We will make home visits only to those patients who are too ill to come to the surgery. If possible please contact us between 9 to 10am or 4 to 5pm to arrange a visit.